The service
PureHeart Family Pvt Ltd operates Ceytuch. We connect passengers with drivers and merchants. Partners run the trip or order. Fares, menus, and availability can change and are shown in the app before you confirm.
Your account
Keep login details private, give accurate information, and follow Sri Lankan law. Accounts that harm riders, partners, or the platform can be suspended.
Payments
You are responsible for fares, orders, and fees shown before you confirm. Refunds follow the in-app policy for that booking.
Contact
Questions: support@ceytuch.com. Staff administration is a separate product at /admin and is not part of these public terms.